PLEASE READ THESE TERMS, RELEASE AND WAIVER CAREFULLY BEFORE AGREEING TO IT. YOU ARE GIVING UP LEGAL RIGHTS
(1) Waivers – Exclusion of Liability
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- All participants must sign or have signed on their behalf the Trampo Extreme Waiver.
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- The waiver for participants under 16 years old must be signed by a parent or guardian over 18 years of age.
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- Participants and their guardians accept that activities at Trampo Extreme may involve risk that result in injury.
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- Trampo Extreme makes no assessment of the participants health status before allowing entry. Participants or their parent/guardian are expected to take responsibility for this and self-assess.
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- Trampo Extreme takes no responsibility for incidents occurring due to participants not following facility and activity rules.
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- Trampo Extreme takes no responsibility for the supervision or care of children outside the boundaries of the activity they are participating in.
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- Children 7 years of age and under must be supervised by an adult on the premises.
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- Children 5 years of age and under in the Jumping area must be accompanied by an adult on the trampolines.
(2) General Terms and Conditions
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- Session times, where appropriate, are for 1 hour or more and start at the beginning of each 30 minutes. No extension will be granted for late arrivals.
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- Participants must always wear a time/activity wristband during their session where appropriate.
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- Tickets are not transferable or refundable.
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- Trampo Extreme Management take no responsibility for lost, stolen or damaged items (including tickets) on the premises.
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- Items lost in the foam pit may not be recoverable for several days due to our maintenance schedule.
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- No food or drinks are allowed within the activity areas.
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- Bad language or aggressive behavior towards customers or staff will not be tolerated.
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- Pregnant women are advised not to take part in Trampo Extreme activities.
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- Participants must follow the requests and guidelines of the staff. Failure to do so may result in expulsion from the facility.
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- Right of admission is reserved by the Management for reasons of safety or suitability of the activity for the participant.
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- Operating hours and prices may change without prior notice.
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- Other terms & conditions may apply.
(3) Website
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- Minors under the age of 18 shall are prohibited to register as a user of this website and are not allowed to transact or use the website.
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- If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection.
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- The cardholder must retain a copy of transaction records and merchant policies and rules.
(4) Method of Payment
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- We accept payments online using Visa and MasterCard credit/debit card in Kuwaiti Dinars.
(5) Refund & Cancellation Policy
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- No refunds for tickets purchased online can be given.
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- Trampo Extreme takes no responsibility for lost or stolen tickets.
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- Transfer to an alternative event must be requested on site. Any difference in purchase price must be paid, but no refund for lesser priced activity will be made.